Outlook global address not updating

In Outlook 2013 and Outlook 2016, you’ll find that this option is no longer available as full details are also used to build the Contact Card.

Another way to make sure that you get a fresh copy of the OAB is by renaming the oab-files to when Outlook is closed.

For me, new colleagues are not showing up and the contact pictures aren’t displaying either.

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If you are not seeing correct contact information in the GAL for someone that has a valid email address (i.e.

(This could take several minutes) Step 2: Uncheck the box next to Download changes since last Send/Receive.

(This could take several minutes) Outlook shows the "Updating Address Book" status for a long time. Outlook has a throttling feature that slows the address book update when you are working in Outlook.

In Cached Exchange Mode, Outlook 2007 & 2010 downloads a local copy of the Global Address List (GAL), but only updates it every 24 hours.

In order to reflect any changes or updates made to the Global Address List, you can force Outlook to download a new copy of the GAL.

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